Last updated 08 August 2026
At LeadCRM, your privacy matters. This policy explains what data we collect, how we use it, and the choices you have.
All your data is protected with AES‑256‑bit encryption
Every piece of data you store on LeadCRM is encrypted at rest using military‑grade AES‑256‑bit encryption, and all connections are secured in transit with 256‑bit TLS/SSL.
We collect information you provide directly — such as your name, email, company details, and the leads/contacts you add. We also collect usage data (pages visited, features used) to improve the service.
We use your data to provide and improve the platform, process subscriptions, send service notifications, provide support, and ensure security. We never sell your personal data.
Each company's data is isolated in a multi-tenant architecture and is never shared with other tenants. All of your data is encrypted at rest with AES‑256‑bit encryption, and every connection is protected in transit with 256‑bit TLS/SSL. Sensitive credentials (SMTP, API keys, payment details) receive an additional, dedicated layer of AES‑256 encryption. Passwords are stored using one‑way bcrypt hashing and are never accessible — even to us.
We share data only with trusted sub-processors required to operate the service (e.g. payment gateways, email delivery), under strict confidentiality. We may disclose data if required by law.
You can access, update, export, or delete your data at any time from your account. You may also request account deletion by contacting us.
We use essential cookies to keep you signed in and remember preferences (such as theme). We do not use invasive third-party tracking.
We retain your data while your account is active. After cancellation, data is retained for a limited grace period and then permanently deleted.
We may update this policy from time to time. Material changes will be communicated via email or in-app notice.
Questions about this policy? Email support@leadcrm.sbs.
Also read our Terms & Conditions & Refund Policy.