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LEGAL

Shipping & Delivery Policy

Last updated 08 August 2026

LeadCRM is a cloud-based Software-as-a-Service (SaaS) product operated by Appsgain Technologies. As we provide a purely digital service, no physical goods are shipped and no shipping charges apply.

Instant digital delivery

Access to the platform is provisioned electronically and immediately after successful sign-up or payment — there is nothing to ship.

1. Nature of Service

We deliver online CRM software accessed entirely over the internet through a web browser. There are no tangible or physical products, and therefore no courier, freight, or postal delivery is involved at any stage.

2. Service Activation & Delivery

Upon successful registration, your free-trial workspace is activated instantly. When you purchase or upgrade to a paid plan, the corresponding features are unlocked immediately upon confirmation of payment by our payment gateway. Login access and account details are made available within the application and sent to your registered email address.

3. Delivery Timeline

Digital delivery is ordinarily immediate (within a few minutes). In rare cases where activation is delayed due to payment-verification or technical reasons, access is provisioned within 24 hours of payment confirmation.

4. No Shipping Charges

Because the service is delivered digitally, no shipping, handling, or delivery fees are ever charged. The price you see for a plan is the complete price for the software subscription.

5. Access & Delivery Confirmation

You can confirm successful delivery at any time by logging into your account dashboard. A payment receipt / invoice is generated automatically and is available for download from your billing area.

6. Delivery Issues

If you have completed a payment but are unable to access your account or the purchased features, please contact our support team. We will verify the transaction and restore access promptly. Quote your registered email and payment reference to help us assist you faster.

7. International Availability

As a cloud service, LeadCRM is accessible worldwide wherever you have an internet connection, subject to our Terms & Conditions and applicable law.

Contact Us

For any delivery or access-related queries, email support@leadcrm.sbs and our team will assist you.

Also read our Refund Policy, Privacy Policy & Terms & Conditions.