Last updated 08 August 2026
This Refund Policy applies to all subscriptions and payments made on LeadCRM. Please read it carefully before purchasing a plan.
No Refund Policy
All payments are final and non‑refundable. We do not offer refunds, credits, or pro‑rated returns once a subscription payment has been made.
By purchasing any subscription plan (monthly, quarterly, yearly, lifetime or otherwise), you acknowledge and agree that all fees are strictly non‑refundable. Once a payment is processed, it cannot be refunded, reversed, or exchanged.
We do not provide partial or pro‑rated refunds for unused time, mid‑cycle cancellations, plan downgrades, or any period during which the account remains active but unused. Your access continues until the end of the paid billing period.
Every plan includes a free trial with no credit card required, so you can fully evaluate all features before paying. We strongly encourage you to use the trial period to confirm the platform meets your needs before purchasing.
You can cancel your subscription at any time from your billing dashboard. Cancelling stops all future renewals and charges. Cancellation does not trigger a refund for the current or any prior billing period — you simply retain access until the current paid period ends.
In the rare event of a verified duplicate charge or a technical billing error on our side, contact us within 7 days and we will investigate and correct it. This is the only circumstance under which a billing adjustment may be made.
Initiating a chargeback or payment dispute instead of contacting us may result in immediate suspension of your account. Please reach out to our support team first — we are always happy to help.
Nothing in this policy limits any rights you may have under applicable mandatory consumer‑protection laws that cannot be waived.
Questions about billing or this policy? Email support@leadcrm.sbs and our team will assist you.
Also read our Privacy Policy & Terms & Conditions.